Customer Service Representative - Inbound

Kalispell, MT

We are seeking a full time Customer Service representative to take inbound calls from our clients.

This position is in Kalispell Montana. You have a choice to work from our office or work remotely from your  home office. You MUST live within 60 miles of Kalispell!

 

 This is a full time permanent role working 42.5 hours a week. Shifts and schedules will be discussed in the interview based on best fit.

 

Compensation

  • $17 per hour to start
  • Paid Training
  • Bonuses
  • medical, Dental and Drug BENEFITS

 

Responsibilities

  • Inbound Calls Only!
  • Handle and  respond to all customer inquiries  
  • Provide excellent customer service 
  • Troubleshoot and resolve customer issues 
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive and demonstrating advanced product knowledge

 

Qualifications

  • Ability to use Windows operating systems
  • Customer service  or customer facing prior work experience including retail, bartender, waiter/waitress etc.
  • Excellent multi-tasking skills
  • Excellent English communication skills 
  • Over 17 years of age
  • High School Graduate or GED

 

 

 

 

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