Senior Technical Specialist – Information Technology

Kitchener, ON

Senior Technical Specialist – Information Technology

Location: Cambridge, ON

Position Start Date: Immediate

About Us:
We are a fast-paced MSP (Managed Services Provider) located in Cambridge, Ontario.  Our primary line of business is to design, implement, support, and maintain our customers’ technology infrastructure. We help our customers maximize their technology and eliminate technology pain. We believe that providing exceptional customer service and a positive customer experience is critical in a business, and vital to the success of our company.  We pride ourselves on building strong relationships based on mutual trust and respect, both with our customers and our staff.

Job Description and Primary Responsibilities:

We are looking for a highly motivated individual to join our team.  This individual will thrive in a fast-paced, constantly changing, high-demand environment and will be working out of our location in Cambridge.  This role will be responsible for administering and supporting our clients’ technology infrastructure.

*This position requires a valid driver’s license and vehicle.

Desired Education and experience

  • Our ideal candidate will have:
  • A Bachelor’s Degree, College Diploma, or equivalent
  • 7 years of experience in an MSP, as well as hands-on experience with the following:
    • Windows Server 2012/2016/2019
    • 3+ years of experience with Microsoft Office 365 and Azure including complete migrations
    • VMWare VCP and/or MCSE
    • Backup strategy deployment and management
    • Network Security and related technologies including those on O365 and Azure platforms
    • Networking (FortiNet, Cisco, Meraki)

To be an effective team member you will have:

  • A passion for technology and innovation
  • Exceptional customer service skills
  • A willingness and eagerness to learn
  • A positive personality and attitude
  • Be highly motivated with a strong desire to succeed and thrive under pressure
  • The ability to multi-task, adapt and be flexible
  • Excellent verbal and written communication skills and a keen eye for detail

Compensation: Competitive salary, car allowance, and a benefits plan.




Xylotek Solutions Inc.

Xylotek Solutions Inc.

We are a fast paced information technology consulting company located in Cambridge, Ontario, that achieved a ranking of 142 on the Profit 200 list in 2012. We were also awarded Business of the Year in 2013 by the Greater Kitchener-Waterloo Chamber of Commerce. Our primary line of business is to design, implement, support and maintain our customers’ technology infrastructure.

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